Feature Requests

To make high quality multi-lingual experiences with language selection at the beginning, we need a way to either: Be able to use different STT and TTS models in different nodes Transfer into a sub-workflow or Squad-style transfer to an assistant that is configured in the alternative language Multi-lingual STT and TTS just aren't quite there yet

A GHL calendar integration would make this a very popular choice for agencies who are running a performance model based on appointments. Then the bot could conversationally book a call in for the client. This would work best for agencies if Vapi was organized into subaccounts for the agencies clients. Then each subaccount could have a unique calendar integration.

I noticed that the TypeScript SDK types are programatically generated. Since you're adding things every week, could we please have a weekly update to that library?

In our setup, the AI voice assistant answers incoming calls and redirects them to the appropriate department/person. However, we’ve encountered an issue when calls are not answered by the assigned department/person. Our question is: Is it possible within Vapi to manage such unanswered calls and return them to the assistant? Specifically, we would like the assistant to handle these unanswered calls by requesting to book a call with them and continuing with the existing assitant script. To set up a call flow that returns the call to the assistant if it's not answered, we 'll need to follow these general steps: Define a Timeout : Set a timeout for how long the system should wait for the call to be answered by the forwarded number. Fallback Action : Configure a fallback action that triggers if the call is not answered within the specified timeout. This action will redirect the call back to the assistant. Assistant Handling : Once the call is returned to the assistant, you can program the assistant to continue with the script

Some users want their callers to enter in a phone number via the keypad without speaking it for security and accuracy reasons. This could also apply to things like last 4 of social, zip codes, etc.

There is no way to add a prompt to instruct agent when using workflow. This limits any practical usage of the feature

Also if you can add more high quality hindi voice overs we would want to try ecommerce calling in india as we are COD driven economy

It would be helpful if I could simply input the link of my website into the API, enabling it to instantly answer questions. This feature would be beneficial as it would allow the information to be updated by the minute, eliminating the need for manual updates to the knowledge base. Additionally, this could be particularly useful for local businesses with variable hours, ensuring the bot always provides accurate opening times.

Enable the input of specific variables that can be dynamically added to the prompt call flow - example {{First Name}}, {{Company_Name}} etc - this will enable the voice agent to be customised to the call or campaign that it is running. This is essential for outbound cold calls - Like a natural cold call would start with "Hi, may I speak with {{First_Name}}. Thanks