Feature Requests

Subject: Urgent Roadmap Request – EU-U.S. DPF Certification for Vapi / Superpowered Labs Inc. Hi Vapi-Team I want to raise an urgent request regarding certification under the EU-U.S. Data Privacy Framework (DPF). Given the legal environment in the EU, the absence of DPF certification imposes significant challenges for compliant operation of services like Vapi. While GDPR-compliant use without this certification is theoretically possible, in practice it forces EU companies to implement a complex and fragmented patchwork of technical and organizational safeguards. This not only creates serious operational overhead but also leaves room for legal uncertainty and exposure to risk, especially for data-intensive applications like real-time voice assistants. From the EU perspective, the current situation is increasingly untenable. The legal pressure on data processors and controllers has intensified and many EU-based companies are either holding back or introducing local workarounds that reduce functionality or increase costs. DPF certification would directly address this and massively lower the threshold for adoption. It would eliminate the need for additional safeguards, offer legal clarity and open the door much wider to the European market. I strongly urge you to prioritize DPF certification and clarify whether it is already on the roadmap. If not, it should be added as a critical compliance and market enablement step. Looking forward to your reply.

When voice mail is detected and bot provides predefined voice mail message than this message often duplicates partially or fully

Hi Vapi AI Support, I'm currently experiencing an issue with the Workflow feature on the dashboard. Previously, I created a workflow, but now it says "can't load." When I try to create a new workflow: It doesn’t ask me to select an assistant, even though I’ve already created one. Nodes like "Start Call" and "Gather" are not appearing. I also noticed a message saying that updates to the Workflow product and API are coming soon. I’ve tried refreshing, clearing the cache, and using a different browser, but the issue remains. Could you please confirm whether this is due to ongoing platform updates, or let me know if there’s anything I need to do differently? Thanks, P. Vishnu Vardhan Reddy reddyvishnu718@gmail.com

It would be great if a workflow or an assistant could be generated directly through JSON code and not just copy the JSON code as is currently the case.

When the ask module is finished could it have an additional attachment where you can add a knowledge base to the ai model. For example, the assistant needs to ask about what payment plan the user wants from your service. On an attached word document is a list of all the payment options, their prices and features, so that the assistant can say "Here's the services we provide which one would you like to get?" retrieve the desired service or if the user wants a more in-depth look into a single service it can then break off into another ask module with a more focused knowledge base.

Enable support for multiple transcription languages by accepting an array of language codes (e.g., ["de", "fr", "en"]) instead of a single language. This is especially useful in multilingual countries, where speakers may even switch languages mid-conversation.

It would be great if there was the option to attach your workflow to an agent, but not have to set the provider as vapi. I want to use openai as the provider but provide the logic as a workflow. Currently this isn't possible I believe.

If Outbound call and the Assistant ends the call per prompt definition after user notification, do not flag the call as Failed. CallID: 09e1b478-d334-4d5e-92f8-d012bbc57ee0