Maximum Duration cannot be set higher then 60 seconds for new assistants | Voters

Maximum Duration cannot be set higher then 60 seconds for new assistants

complete

ali syed

When creating a new assistant, the maximum call duration cannot be set higher then 60 seconds in the dashboard.

In existing assistants, the maximum call duration is set to the amount I set it at last. It can not be set to a higher amount.

A week ago

Sahil Suman

marked this post as

complete

Fixed, will be in production by today.

Canny AI

Merged in a post:

Its not letting me input more than 60 seconds.

Call Center

Its not letting me input more than 60 seconds for call duration.

5 days ago

Justine Samson

I have the exact same issue.

Canny AI

Merged in a post:

Vapi Bug: "Maximum Duration" slider incorrectly limited to 60 seconds.

Oscar Díaz

When configuring a voice assistant in the Voice settings section, specifically under Maximum Duration (The maximum number of seconds a call will last), the slider control incorrectly limits the maximum selectable value to 60 seconds. According to specifications, it should allow values up to 43,200 seconds (12 hours).
This issue prevents users from properly configuring voice assistants for longer-duration calls or interactions.
Steps to reproduce:
Go to the voice assistant configuration settings in Vapi.
Navigate to Voice → Maximum Duration.
Attempt to set the slider to a value greater than 60 seconds.
Expected Result: The slider should allow selection of values up to 43,200 seconds (12 hours).
Actual Result: The slider is incorrectly restricted to a maximum of 60 seconds.
Impact: Users cannot configure voice assistants for scenarios requiring longer-duration calls.

6 days ago

Elastic

Hello, any update on this?

Elastic

Me and others are experiencing the same issue.